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Stakeholder engagement

It is important to understand our stakeholders’ needs and requirements so that we can work together along the value chain, find opportunities and address risks.

GRI 102 – 40,
GRI 102 – 42

The four key stakeholder groups we will focus on for our communication, engagement and activities are: customers, employees, suppliers, and regulators and communities. We are constantly in touch with our stakeholders through the channels described in the table below. This builds on listening to and engaging with representatives of all our important stakeholders during a stakeholder dialogue we held in 2019, with a two-day multinational workshop at which all four key groups were represented. Read more about the process on p. 7 of our Sustainability Report 2019.

What our stakeholders told us

The feedback we received from our stakeholders confirmed that sustainability is a priority for customers and suppliers alike. Many saw the need for a profound system change in the industry and called for thought leaders to work together. Together we must move away from fossil-based raw materials toward greener chemistry and from linear business models to more circular thinking. Our stakeholders agree with us that there is a need for bold, long-term vision and goals, and that we need to work with partners along the value chain.

Focus on internal stakeholders in 2020

The message from the internal stakeholders at our 2019 workshop was clear: we should build on team spirit, engagement and awareness among employees in all our regions. That is what we have done in 2020, focusing our communication on our employees with the aim of securing their commitment to our 2030 Sustainability Strategy. Colleagues from numerous Beckers sites with different backgrounds were involved in the finalization of our goals for 2030. Further internal feedback rounds, interviews and the initiation of expert groups for each stream to validate goals, KPIs and targets on a regular basis ensure broad involvement in this strategic topic. Since October 2020 the sustainability team has been holding workshops with functions and sites, and an internal communications campaign makes everything transparent.

Stakeholder communication

GRI 102 – 43,
GRI 102 – 44

Suppliers

Beckers relies on the products and services provided by our crucial partners and we cooperate for better synergies.

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How we engage and communicate with them

  • All regular suppliers are asked to sign our Supplier Code of Conduct
  • Participation in EcoVadis assessment and acting upon its results
  • On-site supplier audits
  • Dedicated sustainability workshops to evaluate joint developments with suppliers

Regulators and Communities

We take our responsibilities as corporate citizens seriously. We comply with or exceed all applicable regulations in countries we operate in and aim to positively contribute in our communities.  

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How we engage and communicate with them

  • Transparency through reporting (GRI report and local environmental reporting)
  • Local social activities and initiatives
  • Employee social engagement

Customers

Customer focus means we serve our customers by creating value through sustainable solutions that encompass both products and services.

  • Local, flexible and professional customer service
  • Workshops and pilot projects on sustainable product developments with customers
  • Closely and directly connected to customers
  • Market research and business development

Suppliers

Beckers relies on the products and services provided by our crucial partners and we cooperate for better synergies.

  • All regular suppliers are asked to sign our Supplier Code of Conduct
  • Participation in EcoVadis assessment and acting upon its results
  • On-site supplier audits
  • Dedicated sustainability workshops to evaluate joint developments with suppliers

Employees

We live our values. We share the Beckers spirit, we have a strong sense of belonging. We are conscious about assuming responsibility. We aim to be a top employer and offer our employees valuable opportunities to grow personally and professionally.

  • Dialogue with Union representatives in many countries and the EWC (European Works Council)
  • Regular individual performance reviews and training programs
  • Health & safety committees
  • Global employee surveys and feedback through Check-in Conversations

Regulators and Communities

We take our responsibilities as corporate citizen seriously. We comply with or exceed all applicable regulations in countries we operate in and aim to positively contribute in our communities.  

  • Transparency through reporting (GRI report and local environmental reporting)
  • Local social activities and initiatives
  • Employee social engagement

Discover Other Topics

Establishing a strong feedback culture at Beckers

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Engaging in communities around us

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GRI Report 2020

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